Orders are processed and shipped within 2-3 business days of placement.
Delivery time ranges between 5-7 business days across India.
A tracking ID will be provided once the order is dispatched.
Returns are accepted within 7 days only if the received product is wrong or damaged.
Video proof is mandatory to initiate an exchange.
The product must be unused, unopened, and in its original packaging.
No refunds will be provided due to the hygiene nature of the product.
To request an exchange, email silkify2021@gmail.com with order details and video proof.
No refunds will be issued under any circumstances. Only exchanges will be processed for eligible cases.
Orders can be canceled within 24 hours of placement, provided they have not been dispatched.
Once an order is shipped, it cannot be canceled.
For any queries, feel free to contact us at silkify2021@gmail.com
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