Return & Refund

Shipping Policy:

  • Orders are processed and shipped within 2-3 business days of placement.

  • Delivery time ranges between 5-7 business days across India.

  • A tracking ID will be provided once the order is dispatched.

Return & Exchange Policy:

  • Returns are accepted within 7 days only if the received product is wrong or damaged.

  • Video proof is mandatory to initiate an exchange.

  • The product must be unused, unopened, and in its original packaging.

  • No refunds will be provided due to the hygiene nature of the product.

  • To request an exchange, email silkify2021@gmail.com with order details and video proof.

Refund Policy:

  • No refunds will be issued under any circumstances. Only exchanges will be processed for eligible cases.

Cancellation Policy:

  • Orders can be canceled within 24 hours of placement, provided they have not been dispatched.

  • Once an order is shipped, it cannot be canceled.

Need Assistance?

For any queries, feel free to contact us at silkify2021@gmail.com